Ocean Acupuncture, Health Center and Massage

I booked online same day, got confirmed text message and showed up where I was berated that I wasn’t expected/they didn’t know about my appt. They then told me they could do 30 min which isn’t what I was expecting, then told me I was able get an hour massage. Charged me upfront which is typical of these places but then hassled me that they didn’t get to charge the additional $3 for CC fees. That wasn’t my oversight/fault! Got me all the way into the room and ready for the massage, at which time then they bait and switched and informed me I could only get 30 min and they will only charge me for the 30 min - fine. I’m already lying down. Finally, the front desk lady came in to what is was already a very mediocre start to the massage to demand my CC to recharge me the correct amount 5 min

Very disappointed with my session. The massage was extremely underwhelming—the therapist only used two repetitive strokes the entire time, and it wasn’t relaxing at all. There was no variety, no real technique, and it felt like they just went through the motions. To make things worse, the therapist ended the session 15 minutes early because they were “busy.” If you don’t have the time, don’t accept the appointment in the first place. It felt rushed and inconsiderate. The draping was also completely unprofessional, which made me feel uncomfortable. I didn’t enjoy the massage at all, but I went along with it anyway. Definitely not coming back and wouldn’t recommend.

Not too bad but she didn’t give me the choice to tip under 30% and when I asked her why she said “because you are a man” 😂

Was feeling super tense, but after the massage, I was good to go. The therapist knew exactly what to do. Can't wait to come back!

Astonishingly Poor Service Made an appointment for a 90-minute massage. I arrived 10 minutes early (which, to be fair, was also 10 minutes before their official opening time). When I got there, the door was propped open so I went in, startling the woman working there. She seemed confused and had no clue when I told her I had an appointment. She escorted me to a room where she asked how long I wanted the massage to be. When I told her I had booked a 90-minute session, she seemed confused again and proceeded to ask me multiple times, “90 minutes?” So I showed her my appointment on their website. She asked for payment in advance, which is unusual. I offered a credit card, but she didn't like that option. I tried to pay in cash (at which point she asked how much cash I had!), but she wasn't h