Oasis Pavilion Nursing & Rehabilitation

Horrible!!! Unclean, unprofessional, and general lack of consideration for the patients wellbeing. Our Loved one was admitted there and they never bathed her the entire time she was there. I had to do it myself after they said they do it on Thursdays and Sundays. Her roommate was also not bathed for over 2 weeks. They messed up her medications. They messed up her off site doctor appointments. She fell while in their care and they didn't document or check her for additional injuries following the fall. We know this because when we asked about it the nurse told us that the previous shift did not put it in her file; we kept insisting that it go in her file and they kept making excuses to why it was never added. They skipped giving her meals and when she got them they put them out of her reach

24 hour drop off personal items from home is very important. Transportation to and from appointments is on point. Laundry services is on site and very prompt. One of very few SNFS that offer designated smoke areas for everyone to enjoy. Plenty of activities including various religious services as well. The care staff and residents are overall pleasant, positive, and friendly lively environment. The food and cafeteria workers are very good at preparing, serving great tasting hot cooked meals. Choice of food is excellent and yes ice cream is available. Occupational/physical therapy staff are very caring, encouraging, and motivating to help meet your medical goals. Other services include wound care, specially acute care, optometry, dentestry, audiology, speech. The facility is very very clean

Youu can call & call with anyone rarely answering the calls. If you get someone on the phone you get sent to a voicemail with no call back. If your trying to check on your family member you'll have to wait until it's convenient for them to call you back. I understand that they are very busy with patients. But if your calling daily from Friday until Monday with no response that's absolutely ridiculous. The facility needs a better way for family to be able to speak with the family members that are being cared for in the facility.

I feel like I have improved since coming into the facility and working with the therapy department. I feel like the muse press were kind and took good care of me. There was one nurse who left me unattended in the restroom but other than that they were all caring. Most days they do a good Job keeping the rooms clean. I will say the bathrooms located in the room could be cleaner. The people that are taking care of the patients are very kind and have been humble. If i could give a rating to recommend it would be an 8. I am very happy I was able to see improvement while in the facility

This place is a nightmare! My brother died from sepsis back in 2017 because they refused to take him to the hospital because he was on hospice when clearly sepsis was not the reason of hospice. We hated to have to send another brother there last week but only facility in Casa Grande! They treated my brother like a piece of crap. He required 4 doses per day of antibiotics in his pic and was lucky if he got 1 to 2 doses per day. They didn't check on him very much, he wasn't offered food or snacks, his insulin was only checked once and given 1 time per day. His sugar checked one time per day. He wasn't allowed to take a shower and what's worse is they teased him. They would open his door, turn on the lights, and close it at night just to wake him up. They never flushed his pic as well. His ro