NW Remedies

This is the place for high quality supplements and homeopathic and compounded medications (even for your pet)! The super friendly and talented staff are always willing to help. I feel so lucky to have an apothecary in the neighborhood!!

I'm actually really shocked with the negative reviews on here. The prescription I got for my pet was kind of expensive, but I'm glad that they have the option to compound it. When I call, everyone, especially the pharmacist Ryan, is super helpful and responsive. I had a lot of questions and they always answer professionally. If I ever need to get another medication I will be happy to come here.

I’ve been a client of Northwest Remedies for years however recently their customer service had been beyond rude. Recently I used their website (at their urging) to order a refill for a prescription that I needed by Friday because of a three-day weekend. Per their request (to give them 3 days) I ordered Tuesday so I could have it Friday. I didn’t receive a notification that they received my order which is standard practice so I called to make sure it was received. It was. On Friday I called to see if it was ready and the pharmacist told me without any regret whatsoever that it wouldn’t be ready until next Tuesday because they had been busy. I needed this medication and told him I did not understand why they didn’t contact me to let me know they couldn’t fill it in time. I think

I’m a cancer survivor of 15 years. My naturopath has placed me on a protocol which seems to be ideal. I’ve spent thousands of dollars at this high end supplement store & have finally shut down my account, tonight. I normally call in my order for pick up, when I’m en route & have my debit card on file. I called in 1 ordered 5:45 pm & stated I’d arrive at 5:54. The lady said “we close in 8 minutes” & hung up on me !! It was unbelievable behaviour. I arrived at 5:53 & asked her why would she hang up on me. Without any comment or apology, the Mr Pharmacist came out only to tell me that I’ve created problems with this “woman” in the past. I told him, I’ve never seen her before. Black hair, brown eyes & that’s all i remember. He had lied, bald faced, & I instructed him to.close down my account

If you are looking for a compound pharmacy I would find another pharmacy. The staff is rude. Especially one person who routinely answers the phone. I've tried to deal with this pharmacy for over a year and each time it's been an ordeal. I won't bore with long winded details of my experience but I have not had one experience that left me not frustrated and close to tears. The level of passive aggression is unwarranted.