Nova Eyecare Center, Doctor Tran

I came to Dr. Tran with excruciating eye pain, light sensitivity, and overall my eye lids just feeling like sandpaper against my eyes caused by dry eye from Sjogrens Disease. I had previous eye doctors keep telling me to take over the counter eye drops and just hope it got better. Dr. Tran took the time to listen to me that those over the counter treatments weren't working and my concerns and how it was effecting my ability to work (healthcare), drive, and even do basic things I enjoyed like reading books. She came up with an actual treatment plan and it took months, but it worked and I am about 95% normal again with these treatments. We did the low light therapy, IPL treatments and Lipiflow which worked exponentially. I would say while these treatments are expensive and sometimes not cove

After over 20 years in AK I was finally able to find a place knowledgeable enough to treat my daily frequent eye irritation, burning, tearing up, scratchiness and dryness. Dr. Tran and her team (Linda, Emma, Daniel and Lauren) are inviting, approachable and experienced. The clinic is comforting and relaxing. Their selection of eye glasses is unique and eye exam is thorough. Dr. Tran brings some of the latest up to date science in treating her patient's eyes. If you are ready to address the underlying issues of your eyes' health this is the place! Over the last 2 years I have completed TearCare, LipidFlow, Low Level Light Therapy (LLLT), Intense Pulse Light (IPL), Red Light Therapy and Prokera. Eye Rosacea is painful but can be resolved. My eye and skin Rosacea has significantly improved! R

I was very pleased with Doctor Tran. I felt she was professional and informative. The staff was kind and helpful with choosing glasses. Unfortunately, the office staff did not bill my insurance provider in a timely manner. My insurance provider refused to pay because they did not receive the bill for many months after my appointment. My insurance told me I should not have to pay the bill because I did nothing wrong, however I knew that would not be the case. Nova Eyecare did not send my insurance claim in a timely manner and so now I have to pay the bill that my insurance would have paid had Nova done their job effectively. Nova did reduce the bill by 30% which I appreciate...however, I am paying for a mistake on the part of Nova Eyecare.

I’m disappointed with Nova Eye care. Everyone I. The office was very nice and professional, but I paid a substantial amount of money for only lenses for my frames, plus I have Eye Insurance. I sent them back twice due to the fact the lenses were incorrect, I still could not see, still blurry with my lenses.. I also asked for the lenses that darken when I go in and outside. I kept telling them they do not darken and they would say that’s how they are supposed to be. Well I see other people with the type of glasses and they darken up like sunglasses, exactly what I had asked for. I’m so disappointed ☹️. I will be going back to Costco for my glasses, much cheaper, they listen and try to fix to problem.

Dr. Tran, Linda, and Emma are all wonderful! From the moment I walked in, I felt welcomed. I Love my glasses that Emma picked out for me. I get so many compliments! I highly recommend coming here! ❤️