Norwood Crossing

A very unique place for retirement. The staff here is Simply Amazing Juan Terrence luke Mike and as for management Debbie is amazing the nicest person I've ever met.

Very good first impression of facilities. Haven’t been in the Long Term care section yet. But hopeful. A note to family caregivers, please be involved in the care of your loved one. Do the most you can to make your family member happy and healthy. I once gave my grandmother a bath at the facility where she was staying. If you see something that needs attention, by all means take it to the administration, but please remember to lend a helping hand as well.

Working thru an agency & communicated a hr prior that I woke up sick. They put me down as a DNR(do not return) . Rude staff except receptionist & security!

There is a lot of hype about Norwood Crossing but that is only for the newer Assisted Living section which those are most of the pictures shown in all the brochures and on the web-NOT for the skilled section. My father with dementia fractured his hip and needed short term rehab care. We chose Norwood Crossing because it is close to our home and the Norwood Park area apparently has a great reputation. What a disappointment! The rooms are so dirty and outdated, old fans that plug into the walls, dirty and old bedside tables, and the dining area looks like a prison dining hall. We asked for a private room several times but no one ever got back to us regarding that issue. The units are not well organized and there is very little communication to families. My father had a scheduled ortho appoin

So extremely disappointed in this entire facility, I thought being in a prominent neighborhood as Norwood park, this place definitely doesn't live up to the neighborhood expectations. My poor disabled elderly step father has been robbed in his room several times, verbally abused by staff and when we complain the staff says it's an outside "agency" they hire. The rooms are filthy, the nurses have verbal altercations amoungst eachother in halls. This whole place is disorderly and digusting. Currently looking for a new location for him. New residents beware this is not the place for loved ones. Two stars because there are 2 nurses who care for him and do their jobs with empathy and respect.