Norwalk Hospital, part of Nuvance Health

I had a bad experience way back when and its safe to say nothing has changed. A friend was in active labor and there fore in a lot of pain. The nursing staff was impatient, not empathetic, mean, like robots with no compassion. One nurse kept telling her to be quiet and the anesthesiologist was rolling her eyes and so rude while attempting an epidural. The few nurses who were actually kind were not even the hospitals own and were from other hospitals just assisting I guess. The hospital staff didn’t seem too urgent while this woman was writhing in excruciating pain. I knew this place wasn’t the best so I wasn’t expecting much but this was just a nightmare. Auntie Bella who is a nurse but not NH staff was excellent professional and kind. Also the midwife who is with the hospital was great a

I recently had outpatient surgery at the hospital. I had never been before and I was so impressed with the service. The staff was kind and helpful and gave me all the information I needed to get through the surgery. I even received a 'thank you' for coming to the hospital and hope you get better soon card. Post surgery I was helped by a lovely staff member to get dressed. She was a pro, and so kind and empathetic - she was about to retired after many years of service. Keep up the great work!!

I cannot say enough great things about this amazing hospital and the staff. Every single person that worked there during my stay was top notch; professional, extremely well informed, kind, respectful. From the ER to the ICU, doctors, nurses, technicians, food service, cleaning crew were amazing! Well equipped and spotless! They saved my life and I am so incredibly thankful for each and every person that works there. Shoutout to ICU nurses Xien and Michaela, Dr. Walker, Dr. Marcus, the EMT’s who got me there, and the young man who took food orders! Phenomenal!

I very much appreciated the staff at the front of the Emergency room as they were very kind to me , but the Doctor…. He was so nasty and rude to me. I think being an emergency room doctor you must have a little bit of compassion! Especially when it has to do with our loved ones. My grandma is 80 years old, and she had an issue last week which involved calling 911, Dr. Capodanno was her Doctor and I was not aware of what exams he had done to her yet. After a few hours of waiting for the results of a Cat Scan and bloodwork he comes in saying that he didn’t find anything too “terribly wrong with her”. I said great but why did this happen and what would I do if it happens again? His answers were VERY SARCASTIC! Now, my grandma has a condition and I still do not understand completely her sit

Do not go here, My son was admitted to Norwalk Care Center on September 11, 2025 after being transferred from Norwalk Hospital as his case worker Elanor referred us to this location. By the next day (September 12) the facility had no running water, and as of September 14 it still was not restored. I was later told this was because the building has Legionnaires’ disease in the water system, so they had to shut it off. Patients were told to bathe with disposable cloths, meals were served on paper plates, and I saw peanut butter and jelly sandwiches in plastic bags being given instead of proper meals. My son requires a Mediterranean-style diet for health reasons, but this was ignored. The phones in patient rooms do not work, so families cannot reach loved ones directly. Calls only go to the