Norton Immediate Care Center - Middletown

Louisville, KY · Urgent care center

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Louisville
#168
of 1354 doctors
City Percentile
49%
rating percentile
Address
Norton Immediate Care Center - Middletown, 12903 Shelbyville Rd, Louisville, KY 40243
Phone
(502) 244-5827
Website
nortonhealthcare.com/location/loc0000192077?utm_source=third-party&utm_medium=listings&utm_campaign=now-dtc&utm_content=location-page
Status
Open · Closes 8 PM

Norton Immediate Care Center - Middletown is a doctor located in Louisville, KY. It is one of 1,354 doctors listed in Louisville. Its 4.0-star rating is slightly below the Louisville city average of 4.3 stars. There are 10 photos associated with this location.

About Norton Immediate Care Center - Middletown

Norton Immediate Care Center - Middletown, located in Louisville, KY, provides comprehensive urgent care with a patient-centered approach. As part of Norton Healthcare’s extensive network, this facility offers advanced services and a team approach... More

Hours

Saturday8 AM–8 PM
Sunday8 AM–8 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM

Customer Reviews

★★★★★ 5.0 Kelly Smith · Jan 2026

Sharon at the Norton Immediate Care Center was truly exceptional during my husband’s visit. From the moment he arrived, she handled the intake process with professionalism, efficiency, and genuine compassion. She took the time to listen carefully, asked thoughtful questions, and made sure all information was accurate while never making him feel rushed. What stood out most was her calm, reassuring manner during a stressful time. She treated my husband with kindness and respect and helped us feel confident that he was in good hands before seeing the doctor. Sharon is a wonderful example of how much a caring and attentive intake professional can impact a patient’s experience. We are very grateful for her dedication and excellent care.

★★★★★ 5.0 Ebony Durias · Feb 2026

I want to say this was one of the best immediate care facilities I’ve been to in a while. From the cleanliness, to the receptionist Aimee making my check in easy for me I was feeling horrible she brought waters out for everyone. To the doctor I saw! Thanks for a great experience!!!

★★★★★ 5.0 Kirk masterson · Dec 2025

The lobby staff was nice and professional, they got me in fairly quick. The nurse was polite and seemed happy, like she enjoyed her job and the Dr was very informative. When feeling sick it’s nice to jump into an urgent care like this, thank you.

★★★★★ 5.0 Dr. Brenda O'Neil · Dec 2025

I am so grateful there is such a great clinic so close to my home. I have used their services three times this year and every time we were in and out in less than 45 minutes. Everyone there is so nice and highly recommend.

★★★★★ 5.0 Desiree Villegas · Jan 2026

I went today and they were so good and helpful, MD Shastine M Sharp was patient with us and try to understand and listen to my mom even tho mom was talking in Spanish and I was translating for her. She gave us the medication that mom just needed!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Has Online Care ✓ Pediatric Care ✓ X Ray ✓ Restroom ✓ Appointment Required ✓ Appointments Recommended ✓ Accepts Walk Ins ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Urgent care center

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This listing is informational. Contact the business directly to verify credentials, services, and availability.