Northwest Medical & Urgent Care Center

Chicago, IL · Doctor

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Chicago
#512
of 3021 doctors
City Percentile
37%
rating percentile
Address
Northwest Medical & Urgent Care Center, 5352-54 N Lincoln Ave, Chicago, IL 60625
Website
www.northwestmedicalctr.com

Northwest Medical & Urgent Care Center is a doctor located in Chicago, IL. It is one of 3,021 doctors listed in Chicago. Its 2.9-star rating is slightly below the Chicago city average of 4.2 stars. There are 2 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 z S · Mar 2024

Believe the reviews. I mean it when I say out of all the doctors I had, Dr. Khamis was the worst. I only realized that when I left his office and started seeing other better doctors. Because I was a patient for a few years I can write a book on my experiences here. But I’ll try to keep it down to a few red flags. For one, the office is a revolving door and that’s usually a sign of a bigger problem going on but not the biggest deal fine. It’s almost like they tried to fit as many people into one time spot as they can even if they had to make excuses for it later. I waited on average 1-2 hours to see him even with appointments, not that they took walk-ins at the time anyways. But one day he was 3-4 hrs late and blamed traffic & “other patients” at another clinic he works at. No apology for w

★☆☆☆☆ 1.0 Diana A. Bermeo-Rios · Sep 2023

If I could rate zero stars, I would! Just as others have mentioned, walk-ins aren’t accepted. The kicker is their website clearly says they’re professional, compassionate, take insurance… total fluff! The lack of professional customer service is appalling. My mom went walked in since this location is the closest, only to be given the rudest attitude and was turn away bc she didn’t have an appointment. Oddly the women said she could be seen but needed to pay a flat $200 and they didn’t take insurance. My mom was happy to pay just to get the medical attention she was seeking, but even agreeing to pay the “first time patient” fee, she was rejected. Why waste a patients time!!! In all honesty, I don’t know how this facility is even still operating. DON’T WASTE YOUR TIME!!! There is a ne

★★★★★ 5.0 Yak Mahdi · Aug 2016

I had a great experience while i was there. Everyone one was so nice, from the receptionist to the doctor. Despite it was busy the wait was very short. I was treated by Dr Khamis, he was very nice and did everything possible to make me feel better. Further more i was paying out of pocket, so he gave me a very good discount. Overall is urgent care is 10/10. I have been to a few urgent cares and this place is by far the best. I will definitely go there anytime i have a problem. Its also very affordable compared to other urgent cares. You will not be disappointed with the services here.

★★★★★ 5.0 Danny B · May 2023

I walked into the facility with a nasty infection from a possible spider bite. They helped me , even though they didn't have to. My insurance situation was a mess. The entire staff is incredible. The receptionist(s), the nurses, the young lady that went above and beyond for me, Dr. Khamis...ALL of them. I'm so grateful for this place & more importantly these wonderful people . Thank you so much for everything.

★★★★★ 5.0 Joseph O'Keefe · Oct 2016

Dr. Khamis and his very helpful and friendly staff helped me with an emergency on short notice, and worked with me to find a very affordable price, as I had no insurance. Attentive care for a new patient, and I have since returned, for the same concerned care. Also, the pharmacy in office saves time and is excellent, with better prices than the major drug stores, and a pharmacist who will explain the possible differences between generic drugs, and from his experience which seems best for the patient. Highly recommended.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Restroom ✓ Appointment Required ✓ Appointments Recommended ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

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This listing is informational. Contact the business directly to verify credentials, services, and availability.