Northwest Medical Center - Springdale Inpatient Behavioral Health Unit

Springdale, AR · Hospital department

Rating
1.3/5
★☆☆☆☆ 1.3
Reviews
20
Rank in Springdale
#98
of 144 doctors
City Percentile
30%
rating percentile
Address
Northwest Medical Center - Springdale Inpatient Behavioral Health Unit, 609 W Maple Ave, Springdale, AR 72764
Phone
(479) 757-1400
Website
www.northwesthealth.com/behavioral-health-services?utm_source=gmb&utm_medium=homepage&utm_campaign=biz-listings
Status
Open 24 hours

Northwest Medical Center - Springdale Inpatient Behavioral Health Unit is a doctor located in Springdale, AR. It is one of 144 doctors listed in Springdale. Its 1.3-star rating is slightly below the Springdale city average of 4.5 stars. There are 10 photos associated with this location.

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Shawn Mcnurlin · Jan 2026

First thing I one to say is that the nurse leader is very stock up. Plus don't know how to put a damn IV. I had multiple seizures the full time I was starting there. They just brushed it off. Tell I had a big one yesterday. It was not a stroke. Because I know my own body. There food is very bad. They need to make better quality of food. There were only a few text that were rude and nures as well. Most of the time my stay was so so. One person who needs a big upgrade that is Megan and Kathy.

★★★★★ 5.0 Letisha Allen · Jan 2026

My brother just spent several days in Northwest. When we read the reviews, I was really worried about him being admitted here. But he reported that it was a really nice facility! He commented several times that everything was nice and clean and that the staff treated him with respect and dignity. Nobody wants to find themselves in a position to need behavioral health services. But Im leaving a review in case another worried family member is reading through these reviews and feeling really unsure. It’s a good place. Honestly! If any staff is reading this review, my brother wants you to know that James Allen really appreciates everything you did for him!

★☆☆☆☆ 1.0 Pup Wolf · Dec 2025

You can be in two places, the dayroom or your room. No outside. The staff restrained me to a table for not following directions. They wanted me to stop crying on the floor. I got shoots. Staff laughed at my roomate's panic attack. Been to many hospitals. Been here once for two weeks three years ago and still have nightmares. Place has awful air quality, I shutter thinking of it. Like I swear you can taste the air, Never done that anywhere else.

★☆☆☆☆ 1.0 Andrew · Aug 2025

You can't even trust doctors and nurses anymore....I am not even shocked as a healthcare professional myself. This guy is now a psych patient himself....you can't even make this story up.... A Rogers psychiatrist and former Arkansas State Medical Board member who is facing felony charges and more than 150 civil lawsuits has been involuntarily committed for mental health treatment, according to court documents. Hyatt, 52, had been the medical director at Northwest Medical Center's Behavioral Health Unit in Springdale since January 2018. His contract with the medical center was "abruptly terminated" in May 2022, the affidavit in support of the Pulaski County arrest states.

★☆☆☆☆ 1.0 Gavin · Oct 2024

Another 1 star review.. went here last friday night after calling and finding out they “have new management and it’s better than the reviews state” I’ve got to say I’m lucky to have gotten out. This place is awful. It will suck your soul and leave nothing behind. Upon arrival to the hospital 4 different ER people told me I’d get to keep my phone, and then the actual BHU people were like “no I don’t know why they told you that”. But that’s not even the worst of my problems, I expected no phone obviously. The problem comes when you’re stuck in here and the provider tells you they don’t even offer the treatment he recommends so you have to get referred elsewhere, but then one of the techs, Maranda to be specific, threatens they may put me on a psychiatric hold because I’m talking about how ba

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Hospital department

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