NorthStar Medical Group

My 78 year old mother went to this clinic on Thursday with a horrible sore throat and felt terrible. She was ONLY tested for strep! No flu or Covid… After the strep test, she was told it would take three business days to get the results and she would need to make an appt to get the results. The next available appointment wasn’t until a week later on Thursday… A WEEK LATER WITH POSSIBLE STREP @ 78 years old! She went home and felt horrible all weekend! On Monday, today, we called and asked for the results. The reception told us, “results are negative, so she is fine!”. Did not ask how she is now feeling or any concern at all. This whole experience is so very disappointing, especially considering that Dr. Aquino was both of my parents Dr for many many years and both were very well taken care

Very Professional and Caring Place. .."Hope" is a BIG help when it comes to insurances. But ,They do need a patient portal for their patients.

Clinic was clean and Medical staff was professional. Front office/receptionist staff are very rude. Wife called to ask a question and received a smart ass reply. They will nickel and dime you for copays even on rechecks when insurance covers it. Avoid at all cost. Will never go back.

I am a certified patient with Dr. Crouch! My first appointment with Dr. Crouch he listened and didn’t judge. He doesn’t just push non needed meds and or medical treatment towards his patients. You can tell that the field he practiced in he genuinely cares about his patients! I would extremely recommend him to anyone needing a PCP!

My boyfriend and I both saw Dr. Crouch today, 5-16-2025, and feel so blessed that we chose this Northstar office! The staff is very helpful and patient and Dr. Crouch is one of the best doctors we’ve been to! We put off finding a new doctor until we absolutely had to and we got very lucky. Got everything taken care of with one visit and walked out with big smiles on our faces. Thank you Northstar!