Northeast Pediatric Associates

After coming to this practice for 7.5 years, I can say I’ve always had a positive experience for my 3 children. It is a drive and I always said I would find a place closer to home but they are well worth the drive. Sarah at the front desk is always great to help me get scheduled with one, two or all three kids as soon as possible, never complains about me needing special days and times. She will pleasantly always help me with what I need. I’ve seen numerous doctors over the years and have always had a pleasant experience. Doctor Carey Abele is hands down amazing from newborn to my 7.5 year old. I trust her and her judgement on every aspect and bonus she has the best bedside manners. All three of my kids are always happy to see her, never shy or nervous. The nursing staff is all amazing too

The office staff is so friendly, organized, and helpful, which makes scheduling and check-ins smooth and stress-free. We feel incredibly grateful to have a pediatrician who truly cares about our child’s health and well-being. I highly recommend them to any parent looking for a knowledgeable, attentive, and compassionate provider

The doctors are very kind, and I have been coming to this practice for 18 years. However, I recently had a negative experience with the front desk staff, and this review is focused on that aspect of my visit. The woman I spoke with was rude and not customer-service oriented. I had questions about my insurance since I recently changed plans, and she did not explain the information clearly. She spoke to me in a way that made me feel as though she were doing me a favor, and my questions were not answered properly. I arrived 15 minutes late for my appointment and informed the office in advance. I was told that I would still be seen. However, during my visit, she stated that there were issues with my insurance and that too much time had passed, so my appointment had to be canceled. This was f

We had been bringing our son here for the past few years, but each year seems to be getting worse. The wait times have become ridiculous, not getting called into rooms until 30 minutes after the appointment, on a good day, and then being stuck in a room for another 30 minutes waiting to be seen. In the most recent appointment they lost his file altogether. After losing patient files, we'll now be looking for an alternative office.

The rudest nursing and front desk staff I have ever dealt with. My daughter woke up in the middle of the night with an earache and it was still bothering her in the morning. I called the office to ask their opinion on whether I should bring her in to have it looked at and they told me “well that’s up to you.” Didn’t even bother to ask me if there were any additional symptoms. They were extremely callous and unprofessional. After talking with the nursing staff, they transferred me back to the front desk before I was even done speaking. I asked if there was another staff member I could speak with on the nursing team that would be able to actually provide guidance (as is their literal job) and the receptionist said “I can transfer you back to nursing but you’ll probably just get the same pers