Northeast Implant & Oral Surgery

From calling in to schedule an appointment, that was promptly scheduled within the week. To my absent minded call back for a silly question about payment methods. Upon arriving for actual appointment human that greeted me was kind and professional. When called in to room she was kind and friendly. Very detailed about what to expect and what to do after procedure. Now to the doctor walking in, most people get panicked about dentists. This guy walks in leaving you feeling calm and at ease. The respect he showed me was demonstrated to his team as well. The banter between this team was refreshing. I hope to not have to have any more extractions. But if so I’m calling these folks.

went to have implants done given a course of work to be done . when i arrived i was given a list of things to sign saying i would pay what my coverage would not pay .My problem here it seemed like i was going to be charged for something other outside of the negotiated so i had questions on this because the total showing was over 5700. for two implants and bone grafting. My insurance and dentist had agreed to a negotiated payment of 4800. My insurance paid but i have almost 2000. out of pocket expense due before any service given. Once i asked about payment everything went left. my money was taken and i didn’t receive all of what i paid in advance for, dentist claims he missed that i had a spot that was not healed even though the office had did 3 scans of the area. So he did and additi

I am not one to write a google review, but my experience here was so bad I feel I must share to warn future patients and if I could give negative stars I would. I had a tooth extracted here and Dr. Cuomo performed the surgery. He has the WORST bedside manner I have ever experienced. He raised his voice and yelled at me multiple times throughout the surgery. I was in pain throughout the entire procedure and every time I tried to communicate that to him and told me I was not. And ultimately, left me with a DISLOCATED JAW. Immediately following surgery they told my driver I had to be taken to the ER at vassar since “that is where the oral surgeon is”. I was never even offered a wheelchair from the dentist office to my car. Upon arriving at Vassar the staff there (who were all exceptional) wer

I would give 0 stars if I could! I like many others have not received a reimbursement check from Northeast Implant & Oral Surgery. It has been 5 months since my tooth extraction and 3 months since they have received a check from my insurance covering a majority of the cost that I paid out of pocket for. I have yet to receive my reimbursement check. When I call the office in Poughkeepsie, they direct me to their billing department, which is no help at all. I get a voicemail that tells me to leave a message or email. After leaving several voice messages and sending several emails, no one has answered me in anyway. I’m convinced that their “billing department” is a hoax. Between the rude and disrespectful staff at the front counter, the terrible customer service, and the lack of responsibili

I had a tooth pulled here in December 2022. Everything went fine with the extraction itself. I was quoted about $100 (after insurance) for the tooth extraction, which I paid at the appointment. I received a large bill in the mail months later and I called to find out if there was some mistake. Sure enough, their billing department found that an error was made and I did not owe them anything, in fact, they owed me a $40 credit. They said they would send me the $40 credit in the mail in the next few weeks. A check never came and I have called many times since then (it’s now been 1 year, 4 months since my appointment). I am always told that the checks are going out soon and that it might take a few weeks. And every time no check arrives. I’m at a point where it’s not worth my frustration to