North Florida Urology Associates

Dr. Narayan, the medical staff, and the front desk staff at Gsinesville are great. The back office staff is another story. First thing Mon. 9/29/2025 I called and left a message that I needed refill authorization for a prescription. Same time my pharmacy faxed a request. My call was not returned Mon. Tues, or Wed. and authorization was not sent to pharmacy. Another call was made on Thurs. 10/02/2025 this time I advised them that I was out of my medication. This call was not returned. On Fri10/03/3025 I tried again and call was not returned. A call to the office manager was not returned either. As of this time I am out of my medication and have no hope of hearing from them until Mon. Next time I need a refill I will call 2 weeks ahead of running out.

Heather and Jamie are the most amazing staff this practice has. They are special- very cheerful and treat you like family.

Carlene and Will were fabulous crew. Had a very smooth first appointment today. Very pleasant doctor. Had a very good visit today.

Very friendly and professional place. Always treated me in a professional and courteous manner.

I am happy with their service. Far for me but I still stick with them as they r the best in town