NHC HealthCare

My grandmother only last 3 weeks here. Her nurse call button was taken from her numerous times, she was the only one in her room that was never cleaned up after, never taken to the bathroom and was left in her own fluids for hours. She was able to use the bathroom on her own when she left here but they couldn't accommodate that. Getting that phone call that she was not breathing last weekend was heart dropping. All I could think about was how long she laid there before anyone even checked on her or what if she tried to call for help but couldn't because she had no call button. These workers here are too stretched out between patients and half of em don't care. DO NOT RECOMMEND THIS FACILITY AT ALL!

You may want to have a family member there each day and know your love ones medical condition. Staff is short and due different workers coming and going they may not be aware of what’s going on with that resident.

If you care about your loved ones don’t put them here. The management is awful and don’t care about the quality of care your loved ones get. They will sit soaked in urine for hours at a time. Not enough staff to care for them. The staff that is there don’t care. I heard one nurse cussing at a patient and went behind the desk still cussing. Very unprofessional.

Remarkably little compassion. They are surely as desensitized to humanity's suffering as they are to the malodorous fumes of their patients' urine-soaked corridors. ----- I do not mean merely to defame, but but I want to desperately urge the over-worked staff, please do not give up just because your job is hard and with very little reward. Work to make it better. In the meantime, I can't encourage people to go to you. What I've said is (though but generally) true.

I wanted to take a moment to thank the entire staff at NHC for the wonderful care my mother received in the rehabilitation section. Mom was well taken care of and was quite pleased with each an every one. The NHC leadership was also excellent in making certain my wife and I understood each step of the process. Thank you for making my mother's time at NHC great. Unfortunately, mom was unable to recover from her knee replacement surgery and infection and passed away on July 9 at Hospice of the Upstate.