NewYork-Presbyterian Queens Dental & Oral Medicine

ID GIVE THEM ZERO STARS IF I CAN Ive literally been trying to get in contact with them for 3 weeks ! For starters i need to schedule my follow up appointment, When i called nobody answered they proceeded to schedule my appointment without even calling me and seeing what day i was available! HORRIBLE. Mind you i work at a hospital so its literally impossible for me to call out last minute because someone went and scheduled my appointment without seeing if i was available or not. Now that ive been trying to contact them to schedule i cant get in contact with anyone! this is so unprofessional and horrible customer service! i literally left voicemails after voicemails nobody has contacted me ! even the first time i was trying to schedule i had to call a different dental location for them to ge

Someone should call the administrator of this hospital and complain about this dental clinic!!! They never answer the phone!!!! This is unacceptable!!!!

I saw Dr. Tovah this afternoon she was incredible! The staff were all very friendly and professional

On 4/15/25 I returned for a completion of a root canal, as I was leaving the filling and a small portion of my tooth began disintegrating. On 4/25/25 I returned hoping to be informed of a cap, instead I was told that the tooth is cracked & that I would need an extraction. I felt like I was in the twilight zone. When I questioned the DDS Todd Bruckner, he blankly replied not to question his job. I immediately asked for a 2nd opinion a person in charge of another area began questioning him about the size of the stems he placed in. Yes they were incorrect. I became distraught, unhappy and disengaging.

I did a walk in on a Thursday morning hoping to get an emergency tooth extraction (my wisdom tooth was impacted and they do surgeries on Thursday morning). I didn’t even wait 5 minutes and they called me to the back. The staff are really nice and Dr. Abir took really good care of me along with the dental hygienist. I will admit I have had problems with making appointments over the phone (it’s just not possible) but if you go in person to the front desk it’s very easy to make an appointment.