Newport Subacute Healthcare Cn

My mother was a patient there most of the nurses where amazing , Silvia , Juanita and Minerva. Some of the other staff unfortunately were very rude like the therapist Jose . I would truly not recommend anyone who loves their love one to go there . There equipment is very very outdated and don’t event get me started on there therapy room. They just made my mom to the same thing over and over and it seemed as though they just wanted to keep her there to charge the insurance . Even when trying to get a hold of someone on the phone is hard.

I want to share my positive experience with Newport Subacute Healthcare Center. My mother has been living in this facility for almost three years. Initially, the facility faced several challenges, and the previous management did not put in the effort to address and fix problems. Their approach was often dismissive, and they failed to make necessary improvements. One manager, Michael, was doing a good job, but in my opinion, the team was not well-organized to fix any problems. He had to handle everything alone, which made it difficult to improve the facility. During this time, I visited my mother every day to ensure she had enough water, liquids, and nutrients in her food, was clean, and safe. I closely supervised her care because I was concerned about the quality of service. However, si

Let's get out of the way first, the food sucks, but then again you don't go to a medical facility for fine dining. The staff is great. The cna's are amazing especially Silvia, Bennie, Kristal, Erica, Perla, Jared and Soon. The nurses are all good and attentive, especially Rex, Rachel, and Mark. The treatment nurses Michelle and Tara care about their patients and they work hard to do what's best. The rna's Vincent and Rosario work really hard. The receptionist Angie is super friendly and hard working. Overall the experience has been good. It's not perfect but no place is.

Our brother is a new patient at Newport Subacute and his family is so happy with the care and treatment he is receiving! The staff is wonderful and we are so appreciative of them! Marciela and Natasha deserve a special shout out for their professionalism!

Recently my Mom was admitted to this facility to recover from a stroke. The level of care that she received here was amazing. Despite the restrictions on visitation due to covid: the staff here made my family feel that our Mother was being well taken care of. They never made us feel out of touch with her even though we couldn’t physically be with her. They took every precaution to keep her safe. And I credit her swift recovery to the exceptional care she received while here. The nursing staff was kind and caring. They answered all of our questions. The dr. In charge of her was amazing( Dr. Collado). The administration (Kandice and Masam) that worked with us to coordinate her care was helpful, informative and willing to listen to the family’s input in regard to the care we wanted our Mom to