Nellie Gail Urgent Care - Orange

DR CRAIG IS THE BEST!! I have been here for about three maybe four years in the event that my husband have sick and of course something that didn’t require hospitalization visits - and now we moved further away than Orange AND I STILL MAKE THIS DRIVE HERE!!! The attention and staff the place is well kept! I one hundred percent recommend this place!

I had an excellent experience with Dr. Andy. He is an incredibly skilled and attentive doctor who takes the time to thoroughly review everything and ensure nothing is overlooked. From start to finish, he was professional, caring, and genuinely focused on my health and comfort. He explained every detail clearly and made sure I felt confident about my care. I highly recommend Dr. Andy to anyone seeking a thoughtful and dedicated physician — truly one of the best!

On Feb 4th 2026, I drove here based on reviews from Moreno Valley. I guess it depends which doctor you get. My experience is with Dr. Bui. Not only did he not address my concerns but he told me things that I already knew i.e. if your hives or rash comes back and you can't breathe call 911. Who wouldn't call 911 if they can't breathe? He did not thoroughly check me out.... Instead, for my hives that is stressed induced, he referred me to a dermo, I rarely get it but I've never had a whole body breakout from ear to toe. It would have been nice if instead of him saying look stress is always going to be there so you'll always get those break outs as long as stress is the trigger, how about.... prescribing me something to help reduce my anxiety and tell me to follow up with primary and possibly

We have visited this location several times in the past years but, today I left without being seen. I was asked to make a $10 copay and $100 towards my deductible. She said she couldn't do it without the deductible contribution. I never meet my deductible because everything is covered. I'm not giving you $100 and waiting for you to get around to refunding my money. I found another center that was friendly, efficient and didn't require a deductible contribution. Since it's closer to where I'm staying, it will be my go to for the future. It is disappointing because we were happy at Nellie Gail in the past.

I went here for a pain I had in the last week of October 2025. I got in the building and the staff are welcoming and helpful which is nice. I like how the doctor treated me nicely. The explanation was clear and friendly and the staff are excellent. This is a place I would recommend to everyone to come.