MyCare Medical - Pompano Beach | Atlantic Blvd

Very disappointed in the staff of this facility. It takes forever to answer a call and they do not return calls. It has changed over the years. I have been waiting for a very important form to be signed by the physician for over a week and they get upset when I call for an update. Update: I couldn't even get in touch the the person they told me to ask for. Left a message. No call back. Nothing.... This week my husband waited for a referral for 7 days and it was never sent. Lost the appointment. Doe "MyCare" really care...? Total shame.

I want to commend Kimberly Smith the receptionist that does everything in my view she makes that office run fantastic. She's always pulling in for somebody or doing the best and helping the patients with anything they need. I want to honor her for the work that she does. She's professional compassionate and effective . Thank you Kimberly

I never received a call about my tests from yesterday .He asked them to be STAT but not stat for me I guess ! I always have a problem getting my approvals for surgery or just visiting my drs! Had to reschedule surgery because they did not send me to a heart specialist for my approval I hope it goes thru this time as Dr Malloys office said they have not gotten it as of yesterday .

If I could give them A0I would. The doctors do not care about their patients. There at all. They are horrible answering phones.They are horrible giving you referrals, and the horrible about giving you prescriptions

scheduled 6 weeks in advance for a routine physical . at the time of appointment while filling out paperwork and actively being seen with the physician, i’m told my insurance isn’t taken there anymore and has been in effect for 30 days as such. very unprofessional. no one called to cancel. in fact when i got to the office i was immediately rushed and bombarded by the rudest front desk. i work in healthcare admin. this was handled terribly. poor facility management and staff