MultiCare Kent Urgent Care

Check in nurse on second floor reception was a terrible and rude. She kept interjecting herself into my conversation with another receptionist after our appointment had been canceled for no reason. Won’t be going back to MultiCare.

Called at 2:45 on New Year’s Day to ensure they were open. The girl said they take patients until 4:00pm. I said that I would be there within the half hour. I drove across town with my son and arrived at 3:10 pm There were 2 patients in the waiting area. The girl, very rudely, said that they just stopped taking patients. If you stop taking patients at 3:00 for a 4:00 closing, then put it on your website. However, that would be a lot to ask for the clueless staff.

Check in nurses and staff was amazing, several hours wait for a doctor that was short and rude for most of the meeting. Never felt so disrespected by medical professional before.

I was traveling in the Seattle area for work and came down with a few concerning symptoms. After contacting my regular doctor back home it was decided a trip to an urgent care was probably the best route which is nerve racking as you never know what you’re getting into with an unknown care provider but I was out of state and needed care. A quick google search brought up this urgent care as the closest so I stopped in and was greeted at the door by staff who pointed me in the right direction. The waiting room was full of people so I knew there would be a wait which was no problem. The staff is a very diverse mix of people and they were happy to help in anyway possible. I was quickly checked in and placed in line and received a text message with a link letting me know where I was in line. I

Great urgent care! The receptionists are caring, patient and laid back which is great when you're already not feeling well. The wait time was okay, only about 10 min. I was seen by an ARNP, which was perfect for what I was being seen for. She quickly understood why I was there, had a discussion with me and we decided on a treatment plan together. I loved how she listened to me and her level of caring and concern was super high. I would go back and recommend anyone needing urgent.care go here as well.