Mountain Crest Health Care

This is the worst Nursing Facility I've Ever seen. The Employees are very lazy. They won't even answer the telephone. Or when they answer they will switch your calls and they will keep transferring your calls. The screens in the windows are worn out. I went to visit a friend. The toilet was Sooo dirty. I even took pictures of this place. They need to fix it up or close it down. Again I got pictures of this place you won't believe.

This place is a mess went to visit my brother for the first time since they moved him there from out of state found him laying in a bed with just a blanket no pillows no tv no nothing just staring at the walls he hasnt had a shower in god knows when just bed baths the floor was dirty i went and bought a mop and cleaned it my self the toilet was leaking i bought a remote for his tv got it hooked up for bought him food and other stuff most it was stolen by the next day hes totally disabled and cant do anything i feel so sorry for him his cell phone got stolen no one in the facitly has anything its just beds no tvs no pillows no nothing just a bed and a blanket these people deserve better where in the hell is management hell they can at least get them free goverment phones to keep these peopl

Mountain Crest is not a nursing facility of any kind. It's a place where people who don't care,love or want to be bothered by their family members so they just dump them there and walk away. My youngest brother who is only 48 yrs old was diagnosed with vascular dementia. There was no physical therapy or occupational therapy no memory care unit for patients with dementia. When I went to visit my brother for the first time at this facility I was completely flabbergasted I was completely confusing I didn't know staff from patients.I had called the facility in the evening time and it rang off the hook so I called back and a man answered the phone I asked him was he a nurse or a aide he stated neither one I heard the phone ringing so I answered it ARE YOU KIDDING ME WHAT IF IT WAS AN EMERGENCY

My mom receives skilled nursing care here. I placed her here in a state of desperation, as I am her only surviving family member and have carried the burden of all of her needs. When I chose Mountain Crest, I didn't choose it because it's the most beautiful place in the world. It isn't. It doesn't have fancy walls, fancy flooring, or fancy patios. I chose it because of the staff. Every staff member here has been beyond helpful, caring, and kind - not only to my mom, but to me. They work hard, they keep things calm and peaceful. They also know when it is necessary to be unkind. Let me explain. My mom is in the dementia building, and with dementia patients, there is a high risk for a lot of accidents and accidental self harm. The team is very keyed in on these needs, and they know when a

This is the most disgusting, unsafe place I have ever seen. When trying to move my relative they would not seen the paperwork resulting in getting denied. He is stuck there and there is nothing I can do about it. I have called the state and they are investigating .