Mount Washington Care Center

I don't know where to begin. I've been debating whether or not to leave a review at all, knowing full well it will be a waste of time. I was there for 2 1/2 weeks in May '25 due to a broken femur. The nurses and aids were very unprofessional, more worried about their hair and ridiculous fingernails than patient care. One aid couldn't even put a compression sock on my leg because her nails were so long, and the decorations on them scratched me! How is that even practical, much less permitted? Some were downright rude, particularly the blonde night nurse with an attitude. When I called for help one time she responded with, "What do you want?" Other times she just came in with a snotty look on her face. And the aid that answered a question I had when I first got there with, "How should I know

I placed my aunt in Mt Washington Care center for a respite stay on Oct 2, 2025. I previously toured the facility, and everyone was nice and I thought my aunt would be taken care of for the 30 days to give me a break. When I picked her up on Nov 1st, I instantly notice her teeth were missing, nor did they have her medicine ready. The nursing staff was clueless about her care. I requested a log on when her medicine was given because she was also there for recovery from cataract surgery. She was not the same person coming home. Now I have an additional issue to take figure soften foods. I ended up taking her to see her PCP and they said she was severely dehydrated. For her to be dehydrated like that, means no one read any of the care instructions. I even reiterated my concerns with t

I would like to share my thoughts with anyone looking for a place for a family member or friend, in need of short or long term care. As with most facilities in this day and time, there are ups and downs, good and bad days. I, knowing this in my Heart, I honestly felt Mt. Washington Care Center was the best option for my Parents. They were both very ill and had been hospitalized. Neither of them honestly knew who they were where they were what had happened to them upon their admission, at their dates of discharge, both were fully aware of all of those, and Grateful to still be with us and thankful for those trained to care for them. Nurses, Aides, Therapy, Laundry, Housekeeping and Dietary. My father is a Vietnam Veteran, they respect and Honor their Veteran residents, (My Dad being

I came here because of knee surgery. Have to learn to walk again. So far everyone has been very professional and kind. Helping me achieve my goal of walking out of here and get back home. The food is mostly good and probably cooked, not like other places where the food is ice cold and NOT cooked. Yuck. I have so many nurses helping me, I can't remember their names. A very positive environment.

When our family decided my cousin needed to enter into a facility for short term that could possibly become long term they decided to first tour Mount Washington Care Center. They raved about the cleanliness of the facility, the friendliness and warm inviting welcome atmosphere of the building, staff and even the residents. They were very surprised that every single staff member from the administrator, The Admissions, the HR, the first desk receptionist, housekeeping, Landry, nursing department, supervisors, the DON, the ADON, Unit managers, maintenance, Dietary, Activities and the supervisors all took a few minutes to greet them and speak to them. They were so happy to see the facility brightly light, the staff all smiling and laughing and acting as if they are a big family. They were eve