Monument Health Rapid City Urgent Care, Lacrosse Street

I had the best care team today. The nurse was friendly, quick and efficient- and the Doctor was the same! I was in and out with a care plan quickly while feeling fully heard and taken care of. 10/10 recommend. Absolutely fantastic experience!

Dr. Daugela is the best!! She k ew her stuff and was very caring. When I mentioned being with my granddaughter, she thought it best that we do the test to know for sure if I did have strep. Which she was pretty positive with out it. She told me to bring her in right away if she starts having symptoms. She even called me after I left to inform me even though she had asked if I had the app to check the results. I will definitely see her again if I can.

This location has a phenomenal staff of doctors and nurses who truly care for patients and go out of their way to make patients feel welcome and at ease. From the check-in process to discharge, the experience is seamless, caregivers are warm and friendly, and you truly feel cared for and in great hands.

At walk-in the reception staff was very friendly and empathetic with our concerns. The wait time is minimal. The nurse was very understanding and kind to my daughter as was NP Goodman. They listened to our concerns and checked for strep as I requested. Came back positive and they were very quick to get the RX in for us. Very professional and kind.

I was experiencing some of the worst pain I have felt in a while and the staff were so kind, supportive, and incredibly personable. They listened to me and answered all of my questions. I got the care that I needed and I didn’t have to wait that long, either. Both my brother and I were incredibly impressed with the staff. :) I hope they know they’re doing a wonderful job and that they’re making a difference with the superb quality of care they provide.