Monument Health Dermatology

If you are into holistic health do not go to doctor Mary. Even though her profile clearly states that she prefers to take a more holistic approach, she doesn’t. She is just like any other doctor. She is friendly, and helped me understand all the medical terms but the whole thing felt very rush. If you don’t take the holistic approach then I recommend her, but if you do please save your time and money and find someone else.

My husband traveled from Nevada to South Dakota and needed dermatology care while he was there. Prior to this visit, he had already been seen twice by his dermatologist at home and had a confirmed case of scabies. He went to Monument Health Dermatology seeking continued care. At the appointment, he had open sores from head to toe all over his body. Despite this, no tests, skin scrapings, or examinations were performed. Instead, he was told by Dr. Ekpo to go see a psychiatrist and was prescribed steroids, which compromise the immune system and are not appropriate for scabies treatment. He was completely dismissed and provided no medical help or relief. We filed a complaint with the clinic, which was denied. We were then required to pay $280 for this visit. The issue was escalated to the

I love the doctors at this clinic, however the schedulers really need to be looked closer at. I have had an open referral to the dermatologist since June, it was hard to even make an initial appointment because I kept getting told my referral wasn’t sent. However, I received a letter in the mail saying I wasn’t able to be reached for said referral hense the me making a phone call. Now fast forward to September and I had to reschedule said appointment due to my son having medical complications. I was told I would need a new referral because she wouldn’t schedule me before then. I cancelled the appointment. It shouldn’t take 6 months to be seen anywhere for anything. The question will be asked, did you call the nurse, oh I called was routed to a ringing line then hung up on. When I called ba

We loved our experience this time. The two providers that we seen were very kind and supportive. Took time to explain to us what the prognosis was and what we needed to do. They were knowledgeable, patient and friendly. They respected our culture and the way we communicate. This was a good experience. Thank you!

Very timely. Both the nurses were great and should get raises. You should hire Gracie full time there. Dr Gaul very professional and explained procedures and options well. She also has a wonderful sense of humor. Would highly recommend