Monocacy Equine Veterinary

I've been a loyal customer for 20 years, and today received an email that my horse and I are being dropped because we have yet to "agree or comply with their practice-wide billing policy". No exceptions for my address change, that im a boarder who's barn owner has stage 4 dementia, my card on file changed, and with zero communication written or verbal before hand. I'd get it, if I hadn't nicely called trying to explain and rectify the miscommunication but instead I was met with an attitude and basically told ive been a bad customer. I've paid every bill I've been sent. Their service has always come with a side of attitude but I put up with it because of my barn owner. Good riddance.

I recently had the pleasure of working with Dr. Bretz, an outstanding equine veterinarian, during the pre-purchase examination (PPE) of a horse we were considering buying. Dr. Bretz went far above and beyond in her thoroughness, attention to detail, and dedication to ensuring we made a well-informed decision. Her expertise and commitment were evident in every step of the process. From the very beginning she impressed us with her extensive knowledge and genuine care for the horse's well-being. She meticulously examined every aspect of the horse's health, leaving no stone unturned. Dr. Bretz's communication was impeccable; she explained every finding in a clear and understandable manner, ensuring we fully grasped the implications of each result. Her patience and willingness to answer all ou

I have used Monocacy Equine for over 20 years. They have always been professional and very responsive to emergencies as well as making sure to get back to a client in a timely manner if the client cannot be in attendance during a vet exam. I had a horse with canker which is a horrible thing to have to go through. Monocacy sought advice from other nationally renowned vets/experts for more up to date treatment protocols. When other vets may have misdiagnosed the condition or thrown in the towel, they pursued treatment options one of which finally cured the canker.

A lot of my friend vets are either still there. Or have moved on with their own practice. Good facility.

I've used these veterinarians for years, and they are always been wonderful to work with.