Midwest Express Clinic Urgent Care

I can’t even begin to express my gratitude and appreciation for the NP, KELLY G. - HANDS DOWN the best service I have gotten at ANY medical clinic/Hospital. She took care of my entire families needs (Covid & Flu-B) so quickly and kind. I would go here again and again just to feel like I’m being taken care of by somebody who cares, and not just a worker who wants to get the patients in & out quickly. Again, KELLY G! You are the best!

I had a really stressful day coming in, but the front desk lady truly made such a difference. She was incredibly kind, patient, and understanding, and treated me with so much compassion. She made me feel comfortable and not judged, which meant more than she probably knows. The whole experience felt more human because of her. Thank you for having someone like her as the first person patients see it really matters.

I recently visited Midwest Express Clinic with my sister, and unfortunately our experience with the technician named Shanti was very disappointing. From the start, she was not welcoming or courteous. When I politely asked what my sister’s temperature was, the response was rude and dismissive. When my mother asked for her heart rate, there was no response at all. During the assessment, when my sister was asked to open her mouth and had difficulty, Shanti made no effort to guide, reassure, or assist her. She simply stood there waiting without offering clear instructions or help, which made my sister uncomfortable and gave the impression that she did not genuinely care for the patient. After finishing, she directed us to another room without professionalism or clear communication. This inte

This clinic was phenomenal! Everyone here that I came in contact with was top tier.. the way I received a phone call tell me what I needed to become successful being my mom caretaker needing a TB test, jump online looking for a place near me while out shopping, and get an appointment at my choice of time? I’m impressed! I recommend this particular place to anyone! I rarely find 5-star in public places and everyone is glad to be at work. Actually makes me want to do better at my job. Thank you Midwest

We had a very pleasant experience at Midwest Urgent Care. The entire staff was professional and courteous. The professional that took care of my mother treated her as if she was her own mother! I highly recommend this location for your urgent care needs! THANKS A MILLION for the service that you provide!! 👏🏿👏🏿👏🏿👏🏿