Michigan City Dermatology & Vein Clinic

I absolutely love the care of the staff. Melissa is wonderful! Takes her time with you and is very attentive! Her medical assistant was kind and caring as well. I was very concerned about something and the office staff got me an appointment same day I called! I always have wonderful experience when I visit this clinic. Highly recommend!

I will say, my first interaction was extremely disheartening. My son had a pretty yucky skin infection and urgently needed to be seen. I was told a month and a half to two months. Being one of two practices in town, openings are slim, I get that. I would’ve had to drive over an hour to get him in sooner. A day or so after, one of the receptionists reached out to me to see if I had made him an appointment anywhere. I was still fighting with referrals. She made some calls to see if there were any cancellations to be able to fit us in. She went above and beyond for us and I am so appreciative. I have had nothing but positive interactions with everyone there and am thankful that they found a way to fit us in.

The receptionist was rude, dismissive, and completely unprofessional. Basic questions were met with attitude, and it was clear they had no interest in helping. This behavior reflects poorly on the entire organization.Questions were met with short, dismissive responses, and it felt like assisting customers was an inconvenience rather than part of the job. The receptionist showed little interest in listening or providing accurate information, which created unnecessary frustration. This experience left a very poor first impression of the business, as the receptionist is the first point of contact and sets the tone for the entire visit. I have ask for the HR number numerous of times and all I got was a phone hanging up in my face.

The rudeness and unprofessionalism that i’ve endured from every receptionist i’ve spoken to is absurd. i’ve been given the run around for over a week about needing a referral. i got the referral that my doctor has faxed over, and it still isn’t enough. just excuses and bad attitudes. if you aren’t a people person, don’t be a receptionist- it’s that simple.

Absolutely horrible! The front desk ladies act like their job is a bother and had no compassion. They're extremely rude. They then put us in a room for an hour where it was an hour before we were even seen. Do not recommend this place.