Metroplex Medical Centre Fort Worth

Future patients BEWARE!! i have had several billing, prescription refill issues, and communication issues with this clinic. One example of note is recently on the 17th of February 2026 i had made an appointment to get a work release form filled out, just a simple check up to give my company the all clear for me to return to work. However, at the end of my visit i was billed $40 for FMLA paperwork. I did not think anything of it at the time and just paid the receptionist. However later on i realized a mistake had been made in that i did not need or have the provider fill out any FMLA paperwork, just a signature on separate paperwork clearing me for work. THE PROBLEM!! is that i have called this clinic multiple times and left multiple voicemails only for them to never be returned. And when

Refused to give me my flu and covid vaccine and has no records of the last one they gave to me. Had my hight significantly wrong at 4' 7.0 when I am clearly visibly so much taller than that. They also did not measure me I had to verbally tell them which my guess could be wrong because I am not the one who is the doctor.

DO NOT USE THIS OFFICE. They send every single inbound call to voicemail. There is no way to get directly in touch with the office staff. I am playing constant phone tag with the receptionist and have left three voicemails over the last three weeks that have not been responded to about labs I am questioning were ever even sent. I also needed a referral and the doctor I was referred to a doctor that wasn’t even capable of doing the surgery I am needing. When I requested a new referral, they refused to give me the name of the doctor they were referring me to. They told me this doctor would reach out and it has been almost three weeks with no calls. Save your time and money for an office that actually cares about its patients and pays more people to answer the phones in the front office.

The staff is kind, the Dr was professional and was able to help me with my ailment. Unfortunately they did not inform me that this is a Primary Care office that takes walking like an Urgent Care. Though they are in network for my insurance, they have to bill as a Primary Care, and since they aren’t MY primary care my insurance didn’t pay for the visit so I am stuck with paying out of pocket. They will take good care of you, but make note, though you hardly see a patient here this is NOT an urgent care.

My wife and I visited this medical center for the first time and it was a very good experience. The staff is very friendly and professional, and the time spent with Dr. Patel was very satisfying. I recommend it.