MercyOne South Des Moines Family Medicine

I do not recommend seeing ANY of the providers at this clinic, but especially Kylie Lomen. She is inconsiderate, unempathetic, rude, and a complete and total disaster who should have her license suspended. Her knowledge is limited and she has no integrity. Additionally, the nursing staff is rude and judgemental and unfortunately, the Clinic Manager does NOT represent the traditional values of Reverence, Integrity, Compassion, or Excellence. Holly doesn't know how to listen or solve problems. She should NOT be in a management position. This trifecta takes the cake in poor patient care and outcomes.

I love my caregiver, Kami S. but hate the 30-60 minute wait on the phone to get an appointment with her!

I am planning to file a serious complaint with the licensing board regarding Kilie Lomen. I may also move forward with a malpractice lawsuit. I DO NOT recommend seeing this exceedingly INCOMPETENT "Physician's Assistant" under any circumstances. She doesn't have a clue what she is doing!

Went in for an examine to reevaluate my VA Disability compensation. The whole visit took 3 hours which is asinine. Only saw the doctor for about 5 minutes, his med student did the LARGE majority of the paperwork. Poor kid did not quite know what he was doing but I don’t blame him as the doctor should be there assisting with paperwork like this. Absolutely ridiculous will never go back.

Short wait Dr Emily was professional caring and was timely sending medication was very convenient and would trust family care here