MercyOne Dubuque East Pharmacy

They never answer their phones. The wait time is ridiculous and the employees lie about the wait time and take other patients in front of you.

They seem to actively ignore people standing at the counter waiting to be helped. There have been many incidents where I wasn't even acknowledged for several awkward minutes. I'm giving them two stars because my insurance works well there and the location is convenient for me, however, I'm switching to a different pharmacy regardless due to poor customer care.

One star for being courteous. Very, very slow and unorganized. If you are in a hurry better go to another pharmacy.

Always have the medications I need on hand. Pharmacist is very knowledgeable and staff are friendly. They are awesome to work with!

Every single time I get a prescription filled I wait,wait,and wait,then they say it won't be ready until tomorrow!!! No communication AT ALL!!!