MedStar Health: Urgent Care in Navy Yard

Excellent customer service. I walked in and was immediately attended to. The Physician Assistant who attended to my son was very knowledgeable, polite, and thorough with his examination. We were in and out under 2.5 hours. I’ve never had a bad experience.

Very nice young lady at the front desk. When I arrive, I was seen right away. The Doctor that took care of me suggested that I go to the emergency room after speaking with him. I’m glad that I did. The place is nice and clean. The ladies there are nice and respectful. I would definitely recommend this urgent care a number 10.

Very clean environment. Staff are patient and kind. I noticed them sanitizing high touch areas while I sat in the waiting area. Timing of service wasnt too long. Parking in scarce so arrive early to find parking. Another plus is this location is extremely close to CVS pharmacy.

I had a little trouble checking in online but the reception staff was very helpful. I waited for 10 minutes for the PA. The PA was very thorough and knowledgeable. She ordered X-Rays and after 15 minutes came back with the results. She provided a clear care plan.

My first visit to Medstar's Urgent Care clinic [Navy Yard] was scheduled using the website's online appointment booking tool. I was checked in immediately upon arrival. I was seen within five minutes after check-in. Both the medical technician and the caregiver were personable. They told me what to expect, answered questions, explained lab results, and reviewed what I needed to do as part of my treatment plan. I was there for about 30 minutes. I left feeling confident in the care I had received. I will not hesitate to return if needed, and highly recommend use of this care center.