MedStar Health: Urgent Care at Rockville

First, when the AllCare clinic I usually go to told me they no longer accept walk-in patients, I had to find another option while I was already feeling very sick. So I came to this urgent care center because it was the closest one. The check-in process was very quick and easy. I received service very fast, and everyone was extremely kind and welcoming. You can also get many different procedures and tests done right there, so you don’t have to go somewhere else.

I was seen at the reserved time. Staff at the front desk was very helpful and friendly. Dr. Carle was extremely kind and patient. He listened to everything I said and did his best to help me. I got a terrific printed summary of the visit when I left. I also got a nice splint for my wrist. All in all, an excellent experience.

I had great experience at Rockville Pike MedStar Urgent Care. I go to one of their doctors so all my insurance and medical records could be accessed electronically. I saw nurse in less than 15 minutes wait as a walk in. He got history of what was wrong. Came back and told me what tests they were going to do and that it would take 45 minutes. Also discussed my high blood pressure. Doctor came in while tests were being processed and discussed what tests they were running and why. Doctor came in when test results were completed and discussed findings and plan of action. I was given a hard copy of the final report. My experience was every bit as good as going to a doctor's office with appointment. Highly recommend.

All of the staff here were super friendly. The NP who saw me, Ms. Caffrey, was so kind and validated what I was feeling. She went above and beyond to gain my trust, make me feel comfortable, and create a treatment plan. I am so grateful that I was put into her care today. She is truly making a difference for her patients.

Came in just minutes before closing and was treated with kindness, efficiency, and good humor. The staff was fast, professional, and genuinely nice. I needed two stitches and was in and out quickly, plus they helped me with another issue and provided a prescription. Extremely pleased with my experience. Highly recommend!