Med Center / Eastern Ventura Medical Group, Inc

An exceptional experience. I arrived on a Wednesday afternoon with my aunt who had been suffering from cold symptoms for a week with little improvement. She was diagnosed with a common cold with symptoms exacerbated by her advanced age, which is about what she expected, and advised on which over-the-counter medications would best treat it. My five-star review concerns more than just her treatment, however. I must applaud this clinic for their paper-first policy for registering new patients. They requested her ID and insurance cards so they could scan them, and she was able to fill out two short paper forms herself without any help from me, unlike at a nearby clinic that had us scan a QR code, fill them out, and upload photos of all her ID and insurance cards while squinting at my phone.

I went here yesterday for a TB test / physical for an upcoming job offer. The staff here were very nice, respectful, and everything in the room I sat in was clean! It was the first time in years I had my blood pressure checked and wasn't in agony over the cuffs afterward lol. The wait time was also really nothing at all, especially once they led me back to the room itself, it felt like it was over in 5 minutes.

I was turned away at 6pm saying that they were closing soon when they clearly close at 8pm with only 3 people in the lobby. Didn't even bother to ask the nature of my visit or check with back office. They probably were more concerned about new year plans then helping you. Drove to thousand oaks to UCLA immediate care where I was seen immediately with upmost professionalism and care. Steer clear and make the drive.

Waste of time. I was involved in a car accident and explained to the nurse practitioner that I’m experiencing sharp pain on my neck and a tense back. I already knew I don’t have a fractured neck or back but she wanted X-RAYS. X-rays were taken and yup, sure enough, they see nothing wrong. But i am in PAIN. I told her my pain for a level 6 and just wanted to give me a muscle relaxer…. I need medicine to manage the pain. I left with zero medicine and waited 3 hours to be seen. Don’t go here unless you want to be left unseen and to have your time wasted. Never have i ever left a doctors office with no medicine before. I am now day 2 with worse pain and going to another urgent care to be heard and seen.

I went in on Friday 3/28 I haven’t been to the med center in years. I went in cause I fell at work in the freezer. So I got a slight small bump and wound to my head. The doctor was nice but didn’t really check my head. I knew it wasn’t that serious of a wound. But I got checked out by paramedics at work better than her. So I went back on Sunday for a follow up. I know it was busy I waited an hour to see her. But she didn’t even give a look at my head. Glad it wasn’t worse or I should have just went with the paramedics to the hospital.