Massage Therapeutic Arts

A few weeks ago myself and 2 friends booked our massages for today 1/19/26. This past Sunday the weather forecast shifted into winter weather advisory’s and for many places travel advisory’s. With the 24 hour cancelation policy we had no opportunity given the timeline to cancel or reschedule our appointment times. We reached out to the business multiple times this morning to see what we could do given the lack of opportunity to call in time to cancel and the inclement weather that was happening all morning in our area. We expressed that we had zero visibility and couldn’t even see out of our windows. These phone calls were met with very rude and extremely inconsiderate receptionists. I was told that because the weather where they were was fine and you could see pavement that there was noth

I was extremely disappointed with my recent prenatal massage experience. As a mother of a toddler and currently in my third trimester, I was truly looking forward to a relaxing and therapeutic appointment focused on relieving my lower back pain, (which I clearly indicated on my intake form) Upon arrival, the room was still being tidied, and during our initial interaction, the massage therapist (Juliette) mentioned that she was not yet board certified?! There was no discussion about focusing on specific problem areas or reviewing my stated concerns before the session began. Throughout the appointment, comments were made about my weight gain and the size of my belly, which felt unnecessary and inappropriate. The therapist also shared personal issues and paused the session to show me photos

I have been coming here regularly since 2019. I usually have deep tissue or medical massage due to spinal stenosis and neuropathy. Having come here for so long, I have my favorite therapists who are experts at what they do, are intuitive, and have learned what areas to work on to give me relief. Coming here has kept me from having to pull the trigger on back surgery. The office staff are pleasant and have worked with me through various issues from billing to no-fault paperwork from an auto accident. Best massage business in Buffalo.

I wasn’t a huge fan of having to pay up front - especially when the first time I booked they called me the day of to tell me the person I was booked with called off and they didn’t think they could rebook me right away. BUT They ended up finding space in Danny’s schedule and it was the best thing that could have happened. He’s the best and I will absolutely keep going back to see him. Everyone I have talked to at the desk when I have walked in has been very friendly and I like the atmosphere. Now the building is 3 stories so if you have any mobility issues you might want to ask for a room on the first floor. I was on the first floor in a room close to the main entry for the first massage and I didn’t hear any noise outside of the room! Clean and professional.

I wish I read the reviews before booking. I had two massages scheduled here. The first one was a deep tissue massage that felt like a slightly firmer swedish massage. I left feeling disappointed, despite the therapist saying, "deep tissue should never be more pressure than what I did today." I was fully planning on giving them a second shot today with a different therapist, but had a very unexpected death in the family. I was unfortunately only able to give a little over 2 hour heads up as Grandpa just passed away this afternoon. They were not willing to rebook or waive the cancellation fee. I understand that I agreed to the policy, but this is just adds to the sting of situation.