Massage Place

If you choose to go here, just know the staff may not value long-time customers and seems more interested in taking your money than providing respectful, professional service. I’m honestly appalled by how I was treated: I’m a local and have been coming to this business for years. I’ve never once had a bad experience… until last night. Unfortunately, the manager AMBER and owner CAROL were two of the rudest and most unprofessional people I have ever dealt with. After multiple last-minute changes to my masseuse, I was ultimately placed with someone who gave me one of the worst massages I’ve ever experienced. She used extremely hard pressure with her elbows and forearms the entire time, didn’t seem to understand me when I asked for adjustments, and the brief moments she did use her hands and

I paid $68 for a massage. At checkout, I was asked about a tip. When I said yes and asked how much, the staff member changed her facial expression and attitude and repeated twice that the minimum tip was “at least $30.” That’s nearly 50% of the service price. A tip should be optional and based on service — not pressured or demanded. This behavior was rude and uncomfortable and completely ruined the experience. No goodbye, no courtesy — just pressure. I won’t be coming back!

I normally go to a different massage place in Santa Monica but I had a gift certificate, so I went here for a change. I will be going here for my massages from now on!! Lovely staff, beautiful and immaculately clean facility, and the massage was one of the best I’ve had (with Chris). I looked at the prices and they’re also unbeatable, so if you’re looking for a great massage at a great price in Santa Monica, you really can’t go wrong here!

I've seen many reviews mentioning bad experiences with Amber, and unfortunately mine wasn't any different. My phone call with her was extremely unpleasant, she came across as very rude, even raising her voice and saying I was being rude. When I asked to speak with a manager, she said she was the manager. Based on this experience, I won't be returning.

I just moved to the area and have been looking for an affordable place to get regular massages. I had a fantastic first time experience here receiving a 60-minute massage from Lek. The check in process was very professional and the facilities were better than I expected- clean with individual rooms for each person and comfortable linens. I’ve been to many basic massage spots and the bed here was the most comfortable I’ve ever received. My masseuse, Lek, impressed me with her intuitive touch and diverse skills that included a combo of Swedish, deep tissue, Thai, and reflexology. She took the time before to understand areas I wanted attention and even gave me some advice after for stretches to help those areas. The pricing for the hour was clear from the beginning ($66) and I tipped $30 bc I