Mary Washington Gastroenterology

Very friendly. I saw the PA and she seemed very knowledgeable. They scheduled some tests to be done. I'm very happy with a good experience.

Experience with doctors was great. But they have sent in a prescription twice now (for the same thing) and it has been incomplete both times. The most recent time, the pharmacy reached out to them Friday. By midday Tuesday they had not contacted the pharmacy, so I left a message (because you struggle to get a real person). By midday Wednesday the prescription still has not been filled because “there is a problem”. Do I have to come there in person to get a human being to call the pharmacy and tell them how often the medication should be taken?! Their office is cleared badly understaffed. Very frustrating.

I absolutely shudder at the idea of calling into this office because of their staff and horrible scheduler. The physicians are NOT the problem, in fact, I have received great care under Dr. Dasai. I cannot get any appointments until the next year because there is no availability! It is VIRTUALLY impossible to get anything done within a reasonable time. God forbid you have an ailment or affliction bothering you! By the time they get you in the symptoms have either worsened or evolved into something else. MWH do better. This is why people have moved from MWH to other efficient and effective places such as FFX INOVA (which I am heavily contemplating). You owe it to your patients and the community. Lastly, MWH needs to hire folks that want to be there. You're in a business of helping people

Good doctors, but their scheduling office needs a much needed overhaul. When you call, you’ll receive a recording that repeats itself and does not indicate how long your wait will be. If you have to leave a message, you’ll rarely receive a call back. I listened to the recording for 18 minutes before reaching the scheduler. Other times I have waited 30+ minutes. Additionally, the merger has been a disaster with lack of communication at the forefront. Executive staff at Mary Washington needs to evaluate the scheduling office and make much needed changes to ensure quality care from start to finish.

Ive been seeing Dr Wong for a very very long time and I must say. I Love him. He is very thorough and often times notices something that my primary Dr takes lightly. He is truly the best of all my Doctors and hope he stays around a long time.