Marengo Towncrest Pharmacy

Very frustrating. Cannot get meds.Steph Went to pick up on 14th." You picked up on the 18th so we cannot fill it until then. But the 18th is a Sunday, so you will have to wait until Monday. No, you can get them Saturday" I replied "by the time you guys open, I will be out of town." Then the pharmacist came over and said no, you can pick it up no earlier than Friday." I said my daughter is out (we are out at home, she has two at school). She the pharmacist proceeded to say that it was effective per the Dr. The 15th. You will have to wait until the 16th." I have 4 very activate children when I come to pick up a couple days a head of time, that is convenient for me, but I have to get when convenient for them.

TODAY over the phone was told to come in in one hour to pick up. Got there, first said insurance won't pay, then said I've taken my meds too fast ( like she was speaking to a druggie kid)... wasn't a completely waisted trip, I was able to pay for someone's meds who didn't have the money. Jesus sends us places for a reason.

I think you need new people helping customers. I think everyone in this place rude and unprofessional.

Use to be awesome but lately they have lost their friendliness. Not much on hi or bye or thank you anymore. Don't like going anymore.

I was very disappointed when they make a mistake they do not help you get it straightened out let alone admit it was their fault they don't care if they get upset with you but you're not supposed to get upset with them unfortunately like in most places these days the workers just want more and more money to do less and less work I was hoping that in this small town they would get better service and have better manners than the larger pharmacies but that's not the case