Main Street Medical Care

When Dr Zahaluk was there is was great. Dr. James E Jerry took over and started to get to technical. Now the Herrera Group took over and they treated me like I was from another planet. I had an appt for refills with my wife and they said that Dr James was not there and that they could not see me. Very unprofessional. Dont waste your time going there, we didnt receive a courtesy call that Dr. James was moved and that we had to do another appt or at least reschedule his patients. Bad, bad, bad.

Today had an appointment, and when we arrived, there they informed us that there were no doctors, and they never called and informed us. When Dr. Zahaluk was there everything was good. I live in Little Elm, on the US 380 side and drove nearly 35 minutes to see him and his replacement Dr. Jerry E James, he was ok but, I just found out that Dr. James was moved to Bedford and that they didnt have any of our information. Really? after more than 5 years going to the same area. They didnt even have the courtesy to reschedule us. Very unprofessional, dont waste your time going there.

Unfortunately my experience here was not the same as those posted before me. The one hour promise means that you will be seen by a nurse within one hour or your visit is free, not the doctor. In addition, be prepared to pay up front, before you even sit down in the waiting room. Yes, you pay before you go back and if they have additional charges you pay that on your way out. I made a comment on how expensive they were, and the woman was very rude and defensive which was uncalled for. Other issues followed that were incredibly unnecessary and also expensive. The office manager Eric is insincere and rude to say the least, he will pretend he cares for about two minutes and then you become an inconvenience for him. After my two appointments with Dr.Z, my condition continued to worsen and I wen

I've been going to Dr. Zahaluk for 10 years. He is very patient and knowledgeable. He believes is taking care of the whole person and is not quick to throw tons of medicine at you. He prescribes what is needed and gives suggestions on improving your whole body for optimal health! I've never had any problems with the office staff or nurses. Great place to go!

While I have been a patient of Dr. Zahaluk for many years because I feel he is a great doctor, I have had a string of bad experiences here lately. I have dealt with the rude office staff, the ever changing nursing staff, the long waits and the odd pay practices because I valued Dr Z so much. However, today was the last straw. Today I went in for a three month recheck of some blood work. I was hesitant to go because the blood work they sent to LabCorp for my physical 3 months prior cost $1691 out of pocket even though I have insurance and it should have been covered as preventative. I paid that bill. I have since learned that Main St Medical should have informed me that Lab Corp is out of network on my insurance and that I am supposed to have labs done a Quest. I was not informed of