Magie-Mabrey Eye Clinic, PA

First eye exam in 15 years. Great experience. Easy check in. Short wait time. Actually in and out within an hour. Passed with flying colors! Buy more readers. lol 😍

I called to confirm that they accepted my insurance and they said yes they did . I set an appointment for 11-19-25 . After arriving and giving my insurance card I had to do about 15 minutes of paperwork. After turning in the paperwork I was called to the front desk and told they didn’t accept my insurance. This is about a 100 mile round trip for me . They were kind enough to say I could get the exam and pay out of pocket which I politely declined. Needless to say I’m not impressed.

I have gone here for a couple of years, but I’m ready to change to a new clinic. Everything is very disorganized as far as paperwork and insurance each time. Today was the last straw for me - I got the bill for the copay on my eye exam that was two weeks ago. It says in big capital letters 2nd Request - YOUR ACCOUNT IS PAST DUE” on it, even though this is the first bill. Also, whenever I try to pick up contacts, it’s always a big hassle and they always seems confused about my order. I will be moving on to find better customer care!

five star staffs, zero star system. you will easily wait over an hour even with an appointment. everyone is nice and friendly tho.

My mom had an appointment, she thought at 3:45, but was at 3:15. Due to terrible storms, her doctor left early. When we got to clinic, they called the doctor, who was already headed back to Little Rock, and he turned around and came back just to see her. How many doctors would do that? This clinic and Dr. Pratt are the best around. God bless the nurses and Dr. Pratt. Thank you Magee Eye Clinic, 5 stars for everything I can think of. Pam Nordin Chris Martin