LVPG Pediatrics-Pond Road

We have had wonderful experiences at this office with our son. Dr. Saltz is phenomenal and we feel so lucky to have him be our son’s pediatrician. He is so patient and listens to my millions of questions, not to mention that he always asks how we are doing as new parents too. The office is always available for questions and they get back to you quickly. We’ve had very pleasant experiences with every staff member so far. Also, Leila is the BEST lactation consultant. She is so caring, helpful and sweet. We are extremely happy with our decision to go with this office and feel our son is getting the best care.

Doesn’t matter what the issue is, unless it’s a well appointment, they tell you to go to the ER. I’m not sure what the point is of having a pediatrician to call if the office won’t see your sick kid. We went to urgent care for the same co-pay price as this office and it was a much better experience. We like our pediatrician at Pond Rd and the staff is nice but it’s obviously LVHN policy to try to charge as much as possible by sending kids to the ER.

My fiancee took our newborn there and it was nothing but a horrible experience and as unprofessional as it comes. Even BEFORE going there and scheduling appointments they kept saying she HAD to be there today and the scheduled time was non negotiable. And as directed from the hospital they told her she cannot carry our baby and car seat on her own and she could not do that time because nobody would be able to go with her. When told this they said it's mandatory and said that I (father) should leave work with only a few hours notice. News flash that's not how today's world works. She agreed to an appointment but upon arrival when she carried our baby into the hospital they yelled at her saying she couldn't be carrying him and the car seat even though they forced the appointment. And once in

I often feel as though they are rushing no matter which provider we choose. It was hard getting sick appointments. Sadly that's not the main issue. I was just sent a collections notice from bills that I never received from 2018-2020. These bills would have been handled if I received them, however, I should have never received bills because my children were covered under 2 insurances the entire time, without a lapse. They failed to do their job and now I am required to jump through hoops to get this taken care of. I was threatened that they wouldn't take me back if I chose to go to St Luke's for a wellness appointment for a different child and they promised they'd cover the appointment, even though they don't normal take an insurance I had to switch to temporarily (when UHC was dropped from

Never had to wait for an appointment and both of my children were seen right away. My husband and I were in need of a specific issue regarding my son and our former pedestrian was no help at all. LVPG went above and beyond for both my son and daughter. We would highly recommend LVPG Pediatrics