Luna Dental Care
El Paso, TX · Dentist
- Address
- Luna Dental Care, 100 S Americas Ave, El Paso, TX 79907
- Phone
- (915) 858-5862
- Website
- lunadentalcare.com
Luna Dental Care is a doctor located in El Paso, TX. It is one of 935 doctors listed in El Paso. Its 4.6-star rating is above the El Paso city average of 4.2 stars. There are 10 photos associated with this location.
Customer Reviews
10/10 would recommend to anyone and everyone! The front desk ladies are very helpful and attentive they answered every question and helped me understand what was going to happen as well as helped me figure out my payment situation. The whole staff is very easy going and calming from the dental assistant that helped explain what was going on and answered my silly questions to the efficient dentist Amir.
Very disappointing experience. I invested a lot of time and money with this office, but consistently dealt with long wait times and poor customer service from the front desk. When I had a disagreement with an employee, my concerns were ignored instead of being addressed. The quality of work was also unsatisfactory—my crown fell out, and when I tried to contact the office for help, my calls went unanswered. I later discovered my number had been blocked, as my call only went through when I used a different phone. Overall, this was an unprofessional experience, and I would not recommend this office.
The Doctors should be on the lookout and audit from time to time it's staff. Check the block list on the office phone. The staff is what is representing the service that this dental office renders to us patients. Was thinking of reporting my case to the Texas State Board of Dental Examiners (TSBDE), but it's not really the DR rendering bad service, but the staff. Fallen crown, and can't cause the staff has blocked me as well and no way to speak to a DR as the staff relies the DR doesn't answer the calls.
I just love going to this Dentist. They are so thorough and professional. Always smiling and they treat you like a person. Are very caring.
Very friendly staff i like going there its close by, they take care of you I truly recommend this place.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.