Lubbock Primary Care University

Jim and his whole staff have been my go to Dr's for 9 years. Jim is one of the BEST medical professionals I've ever had. Shout out to Brooklyn as well as Lainy, and all the girls who work there. Jim actually cares. They listen to you, they give you a say in your own medical treatment as well. For somebody with a chronic condition like me, I would give them ten stars if I could. As a matter of fact , I want to thank them personally for being available for me at any time.

Always great service from the front desk, to the medical rooms. Dr. Jim, is always in a good mood when I see him, and he has helped me out many times getting me back to feeling healthy again.

I witnessed extremely unprofessional behavior from Theresa Dannehy at the clinic. Very unacceptable for someone working in healthcare and creates a hostile and unsafe environment for both patients and staff.

I called to make an appointment and she said I didn't need one. I arrived and found it was a new place. They are no longer Hope Clinic, no longer self-pay, they prioritize patients who are paying with insurance.Their price for self-pay has doubled. They wanted to charge me over $200. I went home and found that I could get a TeleMed appointment with Sesame, on my phone, for only $35. I got the prescriptions I needed for my sinus infection. God works in mysterious ways sometimes.

I do not recommend getting shots here at the 50th Street location. I went in for a simple B12 shot and it all came dripping out. I've always had B12 shots in my arms with nothing coming out and it wasn't even 1ml.