Low Country Rheumatology

Was seen in this office over a year ago, while in the office they drew labs an attempted to get an X-ray but the X-ray machine would not work. Never heard back from the office with lab results or to reschedule my appt. Months later they reached out for payment. I paid them and explained I wanted my lab results, I waited but never received the results. Over a year later, I’ve reached out to obtain these results and no one returns my calls and when I call they just forward me to a voicemail. Everyone seems to be very friendly and polite. If they could just improve the communication and returning request this could be a good Dr. office.

I would recommend Low Country for your arthritis problems and treatment. Dr. Edgerton is an amazing Dr and his nurses and staff are kind, considerate and truly care about you and your condition. The infusion department is the same way. They do an outstanding job.

The service is good and the attendants are friendly but their billing is the worst, which is due to their method of billing, not the personnel. We have a HRA (Health Reimbursement Account) and get reimbursed by our former employer for health care costs. An HRA requires a form from the doctor's office that lists the date of service, what the visit was for, how much was charged, and how much the patient owes, which is standard everywhere but at this business. That document should be sent to the patient after every visit for their records without asking. Instead they require payment when you arrive and only give you a simple receipt if you ask for a breakdown of charges. All the receipt lists is the date, the amount paid, and the zero balance, which is an insufficient "Trust me" that the H

I was seen promptly at the appointed time. The staff were friendly and polite. Dr. Murphy took an appropriate interval medical history and did a good focused physical examination. She answered all of my questions.

I have been a patient at Low Country Rheumatology since 2015. I have had a great relationship with the Doctors and other staff members. I am asked questions but I am also listened to by those caring for me. When I first became a patient, the Doctor, now retired, found a lung issue and referred me to a pulmonologist and also communicated with my primary doctor. Having the three individuals share information and make decisions helped me so very much. I highly recommend Low Country Rheumatology.