Lovettsville Pharmacy

I live local and would absolutely love to support a local pharmacy. My limited experiences with them have been bad. First they would not accept FSA as a payment so I had to pay out of pocket. Then I came in with questions and somebody at the desk made it very clear that I was bothering her and she would rather just do nothing. The final straw is when I tried to call today to inquire about medication in stock I had to deal with a crappy AI system. When I finally got the system to transfer me to someone in the pharmacy I sat on hold for 6 minutes, and then 5 minutes with nobody answering. I drove by on my way elsewhere and they were not busy. I am definitely not switching any of my prescriptions to this pharmacy. It seems like reviews in the past were very positive but recent ones are not g

I am so grateful that we have this pharmacy in our town. The pharmacist and staff have always gone out of their way to assist me. This was particularly helpful when I was not mobile. Having the pharmacy right in town made things so much easier. A great addition to the Lovettsville Community.

Called to see if I could get my scripts moved over. First asked if they took goodrx as some of my medication isn't covered well and goodrx ends up being cheaper. The question seemed to annoy her. I then asked about some of my medication to see if it could be ordered. She said something quickly in an annoyed voice that I couldn't catch and hung up on me. I was really happy about a pharmacy so close. Oh well.

The pharmacist here is extremely condescending and fundamentally unhelpful. When asked questions about why he failed to fill a prescription, he spoke with his back to me, and offered no helpful solutions. After speaking with my physician, it became clear that he was able to fill my prescription by simply rechecking his system. However he seems to be too lazy to bother, which means I have to go longer without my medication than necessary. He offered no semblance of sympathy and was curt, dismissive, and unpleasant. The other individual working the counter couldn't answer a single question.

Stopped by with the hope that they would carry Valentine's Day cards... and... winner, winner!! Saved my bacon. 😅 They had a small, but good selection of cards! (As well as cards for other occasions) Great pharmacy!