Lil Smile Builders Children's Dentistry

I took all my kiddos here now that I moved to San Bernardino and I highly recommend them. The dentist here is so kind and soft spoken to my nervous son, well to all my kids. They’re so patient too. They answer all my questions and give honest recommendations. The facility is clean and they have TVs for the kids to watch.

This last visit really sealed the deal for me. I would have gave 4 stars prior. But my daughter's last visit she had a very sweet dental hygienist. She was careful of my daughter's loose teeth (my daughter was worried). She also made my daughter feel calm and safe. The Dr/dentist was a man and I was nervous because my daughter has some issues with males. I usually request female Doctors. But sometimes having her in these situations can help her heal. I was nervous She wouldn't feel comfortable and wouldn't talk to the Dr/Dentist. His name was Dan. Dan is now our favorite and I would like to personally thank him for being gentle and safe for my daughter. At first she didn't want to talk, then she was answering all his questions without searching for me! Dan was calm with his tone, a little

If it wasn't for the Doctor I would give this place 1 star. I took my kids there for years before COVID. It was the best, they had tablets available for the kids, the staff was friendly and we felt comfortable there. After COVID and possibly new management/ownership, it went downhill. The front desk doesn't even greet you. I asked a question and was completely dismissed. I took both of my kids and I was told only one parent can step inside with them. Their sign says one parent per patient. I had two patients. If they would just allow both parents, for the quick 10 minutes it takes, I bet they wouldn't have as many negative reviews. Also hire new employees whose actually LIKE their job. I am 100% sure that if this had happened to them and their kids they would write the same review I am wri

We have always had the best experience at Lil Smile Builders! My daughter has been going there since she was little, and we drive over an hour to keep coming to this office. Everyone we have worked with has been kind and knowledgeable and good with kids.

I’ve been coming to this dentist for over 10 years and always had a good experience with Dr. Dan, which is why this is so disappointing to write. My last three visits have been very negative, but this most recent one was unacceptable. I was told my 5-year-old son has a severe infected tooth that needs to be removed ASAP, yet because he was scared and crying during X-rays, they said they “couldn’t do it in office” and simply referred us elsewhere so he can be put under anesthesia. I explained that I actually work for that institution, so I know their scheduling policies — they do NOT see sick patients and require weeks of waiting. Since my son currently has a cold, this means it could take 6–8+ weeks before he can even be scheduled. When I asked what other options we had for a small chil