LensCrafters

I had such a wonderful experience at this LensCrafters location! The staff were incredibly kind and patient, which made my first in-office/telehealth visit so smooth. The doctor conducted my exam virtually, and I was pleasantly surprised by how seamless and thorough the process was. I was also really impressed with the frame selection and found a beautiful pair of Coach glasses at a great price. On top of that, I loved having the option to pay with Klarna, which made the purchase even more convenient. Overall, it was a great experience from start to finish, and I will definitely be coming back!

Went to get my rayban meta gen 2 fixed. Ive owned them since the 22nd of December 2025 and they have not worked since ive owned them. Lenscraft wont replace them. Theyll only give me some money towards it even though it never worked since I bought them. I went in with questions and left very upset. So the story goes I went in and asked why I wouldn't get a full refund and she said thats how it is. Then she apply I was yelling. You can ask anyone there I was just upset. Never yelled once. Please pull up the footage. She just made the situation worse instead of solving it. Her name is kait the store manager. She should be fired or have a strong talk to about her attitude with customers

I've been going to this location for a few years now, They have a good sized selection, the service is great, I've gotten my exam there and bought a few pairs from them, they were excellent with everything. Kate recently called me back to remind that I have a warranty that was gonna expire soon after I voiced a concern with my glasses to her earlier in the day, I probably would've forgotten I had the warranty until it was too late if she hadn't noticed and called. Thank you Kate 👍

I had a great experience at LensCrafters thanks to Kate. She was wonderful—polite, professional, and genuinely friendly throughout the entire process. She made everything easy and enjoyable, and I would absolutely love to work with her again when I get my next pair of glasses.

The staff were very nice especially Kate!! She was very nice, helpful and funny!! My husband and I will definitely be going here from now on! Thanks so much Kate she makes boring eye exam trips actually fun 😂