LensCrafters

I had a very good experience with Lenscrafters Santa Rosa and the in house optometrist company (Dr. Courtney Ray Professional). Dr. Jasmine Nguyen was excellent. She took great care to give me the best correction possible, including an Rx for computer work. Personable and caring. I highly recommend. The Lenscrafters staff were knowedgeable and very helpful.

One of the screws came out of a pair of my favorite sunglasses (from the Diff brand) and I brought them in here and asked if they could fix them and they found the perfect sized screw to replace it at no charge. So thankful I don’t have to throw these away!! Thank you the the gentleman who helped me. Much appreciated :)

I’ve been in the customer service industry for almost 20 years. I’ve visited this particular LensCrafters twice already and each time I’m amazed of the customer service that both Susan and Tracy have given. Ownership and management should give these two a raise!

My Mom was very pleased with her glasses from here

Dr. Jasmine Nguyen is wonderful. She's helping me work through some issues with my new multifocal contact lens prescription. I've been really impressed with her determination to get it right and her taking the time to explain things along the way. She seems to truly care about her patients/customers.