LensCrafters

I have been coming here for going on +20yrs. Everyone is always friendly & welcoming. I get my exams here as well as glasses and contact lenses. They have taken such good care of me that I now bring my daughters & my wife here as well. You dont need insurance to come here either, they have plans that can help you. I cant speak on those plans myself as I have always had insurance. That being said, I would use those plans in the future if I needed to. Thats how well we have been treated here.

Such a lovely experience at LensCrafters today! Dr. Brown and the team were so kind, patient & made me feel super comfortable from start to finish!! They took their time explaining everything and genuinely cared about my comfort. The whole visit felt easy and welcoming. I left with a smile & a new prescription. Highly recommend this location if you want great care and sweet, professional people!

I visited the Orange Park location today to pick up my glasses and was very disappointed with the level of customer service I received. Upon arrival, I informed the two gentlemen working that I was there to pick up my glasses. Unfortunately, I was essentially ignored and made to feel unwelcome. I have been a loyal LensCrafters customer for many years, and this experience was surprising and discouraging. Customer service has always been a key reason I continued choosing LensCrafters, but this interaction has caused me to reconsider. As of now, I plan for this to be my last year purchasing glasses with your company, as I intend to find a more welcoming and customer-focused provider moving forward.

Great service for Leilani, she is very professional and knowledgeable about my new Ray Ban Meta sunglasses. Thank you so much!

Ryan was awesome. He asked pertinent questions, helped me pick out new frames, and went through and explained all of my options. Would DEFINITELY recommend going to this Lenscrafters if you need glasses.