LensCrafters

Made an appointment on Thursday and they had open appointments Friday and Saturday. I chose Saturday morning. My eye insurance was in network and my last appointment was at “My eye doctor” and it wasn't a pleasant experience it was just shady and pushy. I can’t recommend this LensCrafters enough. For start to finish everyone was super pleasant very knowledgeable. My choices were endless, I felt the price was fair and never felt the least bit pressured. I will return for my next exam and recommend to friends and family. For a mall store it definitely isn’t a mall experience.

I have been coming to LensCrafters for years for my eye exams and glasses. Yesterday my dog knocked my glasses off and they loosened. The glasses are 3 years old so I walked into the store sheepishly, explaining how I was a long time customer and was wondering if I could get them tightened. Kathy assured me I had no need to explain. She would be happy to help. The store was busy and she took her time with my glasses. I was her priority. Then when I thought she was done, she said I’ll wash them for you too. Now as I mentioned the store was busy but she took her time satisfying a customer’s need regardless of the fact I wasn’t buying. It felt great to know I wasn’t a number. You rock Kathy!

I had a great experience at my appointment! The eye doctor was thorough and knowledgeable! I would have never before described an eye appointment as enjoyable and fun but with Dr Pike he made the appointment truly enjoyable and fun! Overall a relaxed and well organized appointment. I had some great help picking out an affordable pair of glasses and left there feeling very happy with my experience! Highly recommend this location and doctor!

I was in need of an eye doctor and was comparing prices of the exam . After calling several places I found this Lens Crafters at the Mall of NH to be the best price . Even a lot less then the “W@l@mart store . It was easy making an appointment the staff answered all my questions about prices and available appointments. Very convenient (next day appt) . I walked in was greeted by staff checked in and she was very friendly and then had my eye test . After that she brought me to another room where Dr Pike came in promptly. He introduced himself talked to me and I expressed some vision concerns. He has an outstanding personality and took time to listen to me and explain things . I like the fact he was funny and had a way about him that you just liked him and he gave great professional ad

Overall a relaxed, professional, well-organized and efficient Annual Eye Examination with Dr Nicholas Pike, OD supplemented by a thoughtful end-to-end check-in, pre-screening by experienced Techs, and post-examination sales with Kassandra who worked through insurance coverage, cost and variable options to ensure I received a great paid of new glasses I liked with all the extras for the best price with reasonable comparisons and understanding of options. Highly recommended for location, convenience, open appointments and the extremely professional comfortable experience!