LensCrafters

Dennis and Laura made my holiday! Came in with broken glasses and I left with them on my face! They took the time to help me and cared for my glasses. Quality service, clean and organized location with a very nice selection. Will be getting my next pair here!

Excellent Service🤩 I’m very impressed with the service. They repaired my glasses perfectly and timely manner. The teams was professional, courteous and efficient. Thank you for the great work @Ve

Had an apt today to see the Meta Display Glasses. Erica helped me with the demo and I have to say she did an awesome job with the demo. She explained how every thing work, made sure the size I wanted was correct and made my first time experience at LensCrafters 10/10. Every customers I saw there was happy walking out. I live in Coral Springs but when I need new glasses I’d definitely make the drive again.

Don’t come to this location unless you don’t want to be helped! (2/8/26) @ 2pm: Front desk incredibly rude and unhelpful- didn’t come up to ask if we needed help when I was searching for a while and when I went up to ask something she said “you ready? go sit down” Like okay? Acting like I was an inconvenience for trying to buy something from her, if you don’t want to deal with people or work, just quit! Definitely lacking customer service skills, they really need to get some training. We left and drove to the Coconut Creek one to do our business there, which they were lovely and helpful and we got Prada glasses from them :)

I'd like to take an opportunity to recognize FORTUNA HORNREICH of Coral Springs Lenscrafters for an exceptional & memorable customer experience. I visited the location a few months ago for a frame adjustment to prescription eyeglasses I previously purchased from LensCrafters at Macy's. From the moment I entered the store, Fortuna acknowledged my presence with a cheerful & welcoming smile. She asked what I needed, then assured me I was next to be helped once she completed fitting the current customer. While waiting, I noticed how she was pleasant, patient, personable and attentive. When it was my turn, Fortuna explained that normal daily eyewear requires strong materials, maintenance & careful handling by the wearer. Which was why my eyeglasses had not met my expectations. She took time t