LensCrafters

I walked into LensCrafters needing help with a pair of glasses that had broken frames. Drew immediately stepped in and took the time to look at both my damaged pair and another set I had with matching (but intact) frames. He confidently let me know he could help, asked for a few minutes, and shortly returned with the frames successfully swapped and at no charge! The level of service and kindness truly stood out. The team here is knowledgeable, welcoming, and genuinely focused on helping their customers. I highly recommend stopping in if you have any questions or issues with your glasses, they really go above and beyond ❤️. Thank you again Drew!

The staff were very helpful and helped us find glasses that had hearing assistance built into the frames. We also purchased two other pairs of glasses. The selection was much better than expected with many designer frames available. Overall our experience was excellent.

Over all amazing experience. I had not been to the optometrist in decades. Dr Steven’s was professional and informative. Heather who helped pick out frames was knowledgeable and super helpful. I can’t wait to go back to pick up my new glasses.

I just drop into Lens Crafters At Milwaukee and Emerald Road. Ask them to replace the nose pads on my glasses. I’m not even a customer with them and they jumped all over. It told me there was no charge. They have definitely earned my business. Thanks for just doing the right thing!! I also gave them my insurance card and set an appointment.

Love this LensCrafters! They were able to fixed my glasses after they got smashed in a car crash. And they were very kind & attentive. Super nice employees & they know what their doing. Highly recommend!